If you haven't logged in before:
1. Visit my.matrix.edu.au
2. Click Don't have an account?
3. Enter the email address you used to enrol at Matrix. Email address not working? Chat to us online (click the chat system, bottom right) so that we can update your email address for you.
4. You’ll receive an email with a link to create a new password. If you haven't received it, please check your spam/junk mail.
Didn't receive a reset password email? Click here.
6. You will be required to create your password.
Once you've submitted, simply visit my.matrix.edu.au and you can log in with your email address and the password you've recently created.
Didn't receive a reset password email?
If you can do the following:
Should you still experience any difficulties, please let us know.