This policy outlines the terms and conditions for issuing, replacing, and accessing Matrix Academic Resources, including printed materials and online content.
Matrix Academic Resources refer to any printed and online course materials copyrighted by Matrix Education, including but not limited to Theory Books, Work Books, Quizzes, Topic Tests, Lesson Videos, solutions documents, short course notes, revision booklets and online materials on the Matrix Learning Management System (LMS).
Theory Books and Work Books
Issuing of Resources
Eligibility
On-Campus Students: Receive their Theory Book and, where applicable, Work Book during the first lesson.
Matrix+ (Online) Students: Will have their books mailed upon enrolment into the course.
Conditions
Students must maintain enrolment through to the ninth lesson of the term to retain their resources.
If a student disenrols before completing the term, they must return all course resources within the timeframe set by the Customer Experience Manager to finalise the disenrolment process.
Approved mid-term disenrolments will receive a pro-rata refund for the remaining lessons, effective from the date and time the resources are returned in person to a Matrix campus service desk.
Replacement of Lost Resources
If a student loses any Matrix resource during the term, they may request a replacement set.
A replacement fee will apply.
Students are not eligible to be issued or purchase resources from courses in which they are not enrolled.
Access to Online Resources (Matrix LMS)
Enrolled students will receive an invitation to join their course on the Matrix LMS.
Access to online resources is available until:
Year 12 Courses: The date of the final exam for the course.
Other Grades: The end of the calendar year.
Exam Preparation Courses (e.g., OC Prep, Selective Prep, UCAT): The end of the examination period in the year of enrolment.
Accelerated students (e.g., Year 11 students enrolled in Year 12 courses) will have access until the end of the academic year in which they enrolled, not the following year.
Assessments: Quizzes, Diagnostic Reviews, and Topic Tests
On-Campus Students
Assessments such as Diagnostic Reviews (for Primary students), Quizzes, and Topic Tests (for High School students) are administered in class under exam conditions.
Students are not permitted to take home blank copies of these assessments.
If a student misses an assessment, they must arrange to sit it on campus under supervision by contacting their teacher or the Service Team.
Matrix+ (Online) Students
Assessments are conducted online through the Matrix LMS.