Matrix does not offer make-up classes for missed lessons. Instead, we provide structured support to help students catch up and continue learning without falling behind.
What happens if my child misses a class?
If your child is absent from a lesson, we recommend marking their absence in advance through the Matrix Parent Portal.
Once the absence is recorded, your child will automatically receive access to a video recording of the lesson. This allows them to:
Review the full class content in their own time
Stay aligned with the class syllabus
Pause and replay parts of the lesson as needed
What happens if my child misses a class?
If your child is absent from a lesson, we recommend marking their absence in advance through the Matrix Parent Portal.
Once the absence is recorded, your child will automatically receive access to a video recording of the lesson. This allows them to:
Review the full class content in their own time
Stay aligned with the class syllabus
Pause and replay parts of the lesson as needed
How to access the video lesson
Video recordings are available through the Matrix LMS (Learning Management System):
Go to Matrix LMS
Log in with the student’s Matrix account
Select the relevant course
Click the Video Lesson for the missed week
These videos are available until the end of the enrolled academic year, so students can revisit lessons at any time.
Need extra help catching up?
If your child has questions after watching the video, they’re welcome to attend a 1-1 Workshop for additional support.
In these sessions, students can:
Ask questions about the missed lesson
Clarify concepts they didn’t understand
Work through practice questions with a teacher
Need more help?
If you're unsure how to mark an absence or access video lessons, contact us via the chat bubble or email us at [email protected]. We're here to help.