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Class Change Policy

Melanie avatar
Written by Melanie
Updated over 3 weeks ago

We understand that students may occasionally need to change classes due to schedule conflicts or teacher preferences. At Matrix, class changes are permitted under certain conditions to ensure consistency and minimise disruption to learning.

Can I change my child’s class?

Yes - students may request one permanent class change per subject, per term, subject to availability.

To be eligible for a class change:

  • The request must be made before the end of Week 5

  • The new class must have available spots

  • After Week 5, changes will only be considered with approval from Management

  • Once a change is made, students cannot switch back or make another change in the same subject during that term

Why don’t we allow temporary class changes?

Matrix does not permit one-off or casual class swaps between weeks. This is because:

  • Classes may progress at different paces

  • Switching disrupts the flow of learning and class dynamics

  • It can impact the experience of both teachers and students

Keeping class groups consistent helps us maintain a focused, supportive learning environment for all students.

How to request a class change

To request a class change, contact us via the chat bubble or email [email protected].

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