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Theory Lesson Video buffering issues

How to troubleshoot issues with buffering for the Theory Lesson Videos.

Melanie avatar
Written by Melanie
Updated over 2 weeks ago

Summary

If your Theory Lesson Videos are buffering or taking a long time to load, there are a few steps you can try to fix the issue. These tips work best when you're using a stable internet connection and a supported device.


Internet speed

Buffering is usually caused by a slow or unstable internet connection. Here are some things you can try:

  • Use a website like speedtest.net to check your internet speed.
    → A minimum speed of 5 Mbps is recommended for smooth video playback.

  • If you're using mobile data or a hotspot, check your signal strength and reception.

  • Restart your computer and router to refresh the connection.

  • Check how many devices are connected to your network.
    → Disconnect any that aren’t needed to free up bandwidth.


Reducing video quality

If your internet speed can’t be improved, lowering the video quality may help reduce buffering.

  • Click the gear icon ⚙️ in the bottom-right corner of the video player.

  • Select a lower resolution (e.g. 360p or 480p) from the menu.

Lower-quality videos use less data and are more likely to stream smoothly on slower connections.

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