Matrix Education

Rebecca Bao

How to use MyMatrix & Matrix LMS, including common troubleshooting

Using MyMatrix & Matrix LMS

Update your contact details, enrolments, credit card information or view invoices by logging on to your account.

What is MyMatrix?

Start managing your enrolments and learning with your MyMatrix online portal.

How to log in to MyMatrix for the first time

Update your & your child's details on MyMatrix

How to update your details

How to Update Your Credit Card Details

Update your child's enrolments on the MyMatrix Portal

How to enrol your child into a new course on MyMatrix

Parents can view their child’s current course enrolments through the MyMatrix portal.

How to view your child's current course enrolments

Students can view their current course enrolments through the MyMatrix portal.

How to view your current course enrolments (for students)

Parents can mark their child's absence from a Matrix class through the MyMatrix portal.

How to mark your child's absence

If you're enrolled in a Matrix on-campus course, you can book a complimentary Workshop through your MyMatrix portal.

How to book a Matrix Workshop

Booked an online Workshop with one of our Matrix tutors? Here's how you can access the video link to join the call.

How to access your online Workshop

Step-to-Step Instructions on how to cancel Workshops through MyMatrix

How to cancel your Workshop (for students)

Step-to-Step Instructions on how to cancel workshops through MyMatrix

How to cancel your Workshop (for parents)

Parents can request a payment schedule or invoice through the MyMatrix portal.

How to request a payment schedule or invoice

MyMatrix Portal

How to access the Matrix Learning Management System (LMS)

How to log in to Matrix LMS (for students)

How to log in to Matrix LMS (for parents)

How students can access and use the Learning Management System (LMS)

Getting Started on the Matrix LMS

Step by step instructions on how to view Online Theory Lessons Videos on Matrix LMS

How to view Online Theory Lesson Videos on Matrix LMS

How parents can view their child's homework, quiz marks, progress and feedback.

Guardians: Checking Marks on LMS

Learn how to access video solutions for your Diagnostic Review tasks through MyMatrix and the LMS.

How to View Diagnostic Review Solutions (Years 3–6)

Information for accessing and using Matrix's LMS 

Matrix Learning Management System (LMS)

Trouble accessing documents and videos on the LMS

How to troubleshoot issues with buffering for the Theory Lesson Videos.

Theory Lesson Video buffering issues

Instruction for installing the LMS app on iPad

Install and use Matrix LMS app on your iPad

Information for anyone having trouble in MyMatrix & Matrix LMS

Troubleshooting & Technical Support

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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Build your first workflow and watch it run end to end.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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