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How to request a payment schedule or invoice

Parents can request a payment schedule or invoice through the MyMatrix portal.

Melanie avatar
Written by Melanie
Updated this week

What is a payment schedule?

A payment schedule can be downloaded from your parent MyMatrix portal. The payment schedule will show you:

  • Unpaid and upcoming scheduled payments

  • Past paid payments

Steps to request your payment schedule

1. Log in to your MyMatrix portal using your parent account credentials and click Account.

2. Select Payments, then click on Request Payment Schedule.

Your payment schedule will be generated and available for download.

If you encounter any issues, please email [email protected] with your name and mobile number. Our team will assist you as soon as possible.

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